Policies
Rowdy Crowd Clothing Policies
Returns/Exchanges/Damages: These issues must be brought to our attention within 7 business days of receiving your order. After 7 business days, we will not honor returns, exchanges, or damages. Please contact us by phone (806) 557-8607 or email (rowdycrowdclothing@gmail.com)
RETURNS: We will charge a 20% restocking fee on all items returned. All shipping costs will be paid by the customer. Before returning your item(s) all RETURNS must be approved by management. Contact us by phone (806) 557-8607 or email (rowdycrowdclothing@gmail.com). We will issue you a Digital Gift Card in the amount of the items returned minus the 20% restocking fee once we have the product back in our hands damaged-free. Return address: Rowdy Crowd Clothing 500 S Fannin St, Amarillo, TX 79106.
EXCHANGES: Inventory will NOT be held for items being exchanged. All shipping costs will be paid by the customer. Before returning your item(s) all EXCHANGES must be approved by management. Contact us by phone (806) 557-8607 or email (rowdycrowdclothing@gmail.com). Return address: Rowdy Crowd Clothing 500 S Fannin St, Amarillo, TX 79106.
DAMAGES: Please send photos of the damaged item(s) to us by phone (text a picture) (806) 557-8607 or email (rowdycrowdclothing@gmail.com) within 7 business days of receiving your order. Once photos have been received and approved by management. We will issue you a Digital Gift Card in the amount of the damaged item(s) for you to use on your next purchase, or send a replacement if inventory allows.
MISSING ITEMS: Please contact us by phone (806) 557-8607 or email (rowdycrowdclothing@gmail.com) within 7 business days of receiving the order. We will issue you a Digital Gift Card in the amount of the missing item(s) for you to use on your next purchase, or send a replacement if inventory allows.
SALE items NOT RETURNABLE or REFUNDABLE: SOLD AS IS*
Please contact us by phone (806) 557-8607 or email (rowdycrowdclothing@gmail.com) if you have any questions.
SHIPPING POLICY: All orders will ship out of our warehouse the SAME or the NEXT day, excluding weekends and holidays. THE NEXT-DAY SHIPPING DOES NOT QUALIFY FOR FREE300. If you are needing the order to be expedited, please contact us by phone (806) 557-8607 or email (rowdycrowdclothing@gmail.com) so we can make sure that is not overlooked.
* Rowdy Crowd is not responsible for the product(s) you have pre-sold to a customer and cannot fulfill.
Everything you need to know about Rowdy Crowd Rules.
◆All orders ship out of our warehouse the SAME or the next day!
◆LIVE inventory at all times on our website
◆You MUST DOUBLE the wholesale price!! If a tee is $15.00 you must double it to $30.00 or MORE for the first 30 days unless you are running a store-wide sale.
◆Our minimum is $60 with NO pre-packing.
◆We are offering DropShipping through an app on Shopify called SyncLogic, our code is: 8BL6V556
◆Live Video Sample Box. That means if you do live sales on any of your social media platforms this might just be the perfect thing for you. If you don't already do live sales this might just be what you need to start doing.
◆You can use our pictures as long as the LOGO remains on our pictures.
◆We do NOT zip code protect.
◆Receive FREE shipping on orders over $300. Discount Code: FREE300 This code only covers up to $40 in shipping costs. Packages will be sent via UPS Ground or USPS. THE NEXT-DAY SHIPPING DOES NOT QUALIFY FOR FREE300.
◆Receive 10% off your first online order with Discount Code: FIRSTTIMER.
JOIN our text message ALERTS by texting RowdyCrowd to (833) 313-2394
Be sure to join our Rowdy Crowd Wholesale page on Facebook for the FIRST glance at NEW releases and PROMOS! https://www.facebook.com/groups/rowdycrowdwholesale/
Facebook Group: Rowdy Crowd Wholesale
Instagram: Rowdy Crowd Clothing
Facebook Fan Page: Rowdy Crowd Clothing
Website: https://rowdycrowdclothing.com/
Contact Info: Rowdycrowdclothing@gmail.com
Phone: 806-557-8607
Monday-Friday 8:30 a.m.-4:30 p.m. (Central)